Events

So you’ve purchased an investment property at Big White and are jumping into the mountain’s rental market.  You may be wondering how to make your property stand out amongst the rest. Read along to find out how to score perfect reviews with your guests and have them returning again and again.

1. Create a welcoming impression

tart by leaving a welcoming treat or present for when they arrive, this will create a good starting point. Don’t keep everything hidden, leave a cozy throw on the couch, and maybe some bathroom supplies on the counter in cute jars.

2. House Manual

Ensure you have a house manual that has all the information a guest will need about your home, building, and the mountain. Don’t forget the wifi password and a event calendar for all the incredible events Big White offers.

3. Cleanliness

Always have your rental property cleaned top to bottom prior to renting it out. Some guests pay attention to how well a home is cleaned and maintained and that effects their experience. Squeegee the windows, scrub the corners, and wipe down the walls.

4. Do 1 big gesture

Do something unexpected, like leaving a gift card to a Big White restaurant, gifting the kids a souvenir Big White toque from one of the shops, or a ski or snowboard rental voucher.

Going above and beyond will with these 4 tips will ensure you receive a fantastic review from your guests and continue bringing in revenue!